Creator guide
Getting paid
Before you can be paid for a booking, you set up a payout account with Stripe. It takes about ten minutes, and Stripe will ask you some things we cannot answer for you. Here is the whole of it, so nothing is a surprise.
How getting paid works
When someone books you, the customer pays Around at the moment you accept. We pass that money to your own Stripe account, and Stripe pays it into your bank.
The account is yours, not ours. We can see whether it is ready to receive money and nothing else: not your bank details, not your ID. That is the point of doing it through Stripe rather than asking you for those things directly.
What to have ready
Have these to hand and the form takes minutes rather than days:
- Your legal name and date of birth, as they appear on your ID
- A home or business address in the United States
- The last four digits of your Social Security number
- A photo of your driver's licence, state ID or passport
- Your bank account and routing numbers
- A link people can look you up at: a website or a social profile
If you registered a business, you will also want its legal name and EIN. If you did not, you do not need one. See below.
The steps, one by one
From your Account page, press Set up payouts. That opens Stripe, which walks you through:
- Confirming your phone number and email
- Choosing a business type: individual, or a registered company
- Your legal name, date of birth and address
- What you do and where people can find you
- Verifying who you are, usually with a photo of your ID
- The bank account you want paying
When you finish, Stripe returns you to Around. You can stop partway and come back. Stripe keeps what you have entered, and the button will say Finish setting up payouts.
Choosing a business type
Most creators on Around are individual / sole proprietor. Choose that if you work under your own name and never registered a company. You do not need an EIN, a business bank account or a registered address for it.
Choose a company type only if you actually registered one. An LLC or a corporation with its own EIN. Picking it when you have not will stall you at a screen asking for documents that do not exist.
If you don't have a website
Stripe asks for a business website. Plenty of creators do not have one, and you do not need to build one to get through this.
Use a link where your work is visible
An Instagram, TikTok, YouTube, Behance or Etsy profile is fine, as long as it is public and shows what you sell. Stripe accepts a social profile in that field, and your Around page works too once it is live.
Whatever you give must actually load and describe your work. A link to an empty or private page is the most common reason this step is rejected.
Why Stripe asks for ID
Anyone moving money on behalf of other people has to know who those people are, and it is a legal requirement, not a preference of ours or Stripe's. That is why you are asked for a date of birth, part of your Social Security number, and usually a photo of your ID.
Those details go to Stripe, not to Around. We never see them. The most we are told is whether your account is cleared to be paid.
Your ID photo keeps getting rejected
Lay the document flat in daylight, fill the frame, and check that all four corners are visible and nothing is blurred or glared out. Photographing a screen never passes.
Where the money lands
You give Stripe a routing number and an account number for a US bank. A personal current account is fine for a sole proprietor. The name on the account should match the name you gave Stripe.
Prepaid cards and most online-only wallets are not accepted. If your bank uses a different routing number for direct deposit than for wires, use the direct deposit one.
How long it takes
The form itself takes about ten minutes. Verification is usually immediate, but can take a day or two if something needs a human.
Your first payout takes longer than later ones, because Stripe holds it briefly while the account settles. After that, money arrives on a regular schedule you can see in your Stripe dashboard.
You can accept bookings while verification is pending. You just cannot be paid out until it clears, which is why we ask you to finish it early rather than on the day of your first job.
When something goes wrong
Around still says “Not finished” after I completed everything
Stripe can take a minute to report back. Reload your Account page; if it still says so after a few minutes, press the button again, Stripe will show you exactly which field it is waiting on.
It is asking for a document I don't have
Almost always this means the wrong business type was chosen. Go back a step and pick individual / sole proprietor unless you genuinely registered a company.
I abandoned it and the link expired
Stripe links are single use and short lived. Nothing is lost, press the button on your Account page again for a fresh one, and you will pick up where you stopped.
Still stuck
Write to us from the address on your account and tell us which screen you are on. We can see whether your account is verified and what Stripe is waiting for, which is usually enough to unstick it.
After you're set up
Your Account page will show Set up: you can be paid, and a link to your own Stripe dashboard. That dashboard is yours: it shows your balance, every payout, and the bank details behind them.
To change your bank account, payout schedule or business details, make the change in Stripe rather than here, because it is their record that governs where the money goes.
